Privacy Policy

Last Updated May 16th, 2018


We, Acaric Co., Ltd. will collect, provide and manage your personal information according to "Privacy Policy of Acaric Co., Ltd.,". Using our Website is subject to the terms of our "Privacy Policy of Acaric Co., Ltd.,. Please carefully review our Privacy Policy. This privacy policy explains;

- Types of personal information we collect
- How we use your personal information
- Data retention
- Protection of personal information

All users have access to the Cloud LaTeX service (“Service") through our website: cloudlatex.io. Every forms of data, content, and information described below are referred to as “Information."

By using this Site, you agree to be bound by the terms of our Privacy Statement of Acaric Co., Ltd., the principal company of Cloud LaTeX. LINK

Types of Personal Information We Collect

We collect and store a variety of information when you register and use our website. This information includes;

Your name, Email address, password, faculty, major and IDs of Third party websites such as Twitter, Facebook and Dropbox when you provide us. We store your passwords as an encrypted strings, which means we have no way to identify your actual password.

Files: Files are stored through AWS S3 server. If you connect your account with Dropbox, we also store the files you may designate in the AWS S3 server.
Log data: When you access our service, each application/servers stores your log. This includes your requests on the website, tracks of exchanging data and errors of servers. These data are stored for improving our services only.

Cookies: We use Cookies on our website. This technology helps us better understanding on user's behavior, which will enable us to provide appropriate information to each users.

User access data: We collect access data, such as the type of browser that you use or the time when you access the service using Google Analytics and Keen IO.

Contact and Feedback: We collect contents of feedback and contact using UserVoice.

How We Use Your Personal Information

We use personal information to help us improve and deliver our services. We also use your email address for keep you posted latest information on Cloud LaTeX and our other services only.

Retention of Data

We will retain your information as long as your account is valid and the service is available. If you want to cancel your account or stop providing your personal information to us, click “delete your account" on user settings page or let us know by email so that we can delete your account permanently.

Protection of Personal Information

Cloud LaTeX uses these technologies below to protect your personal information

Secure Socket Layer(SSL): Data transmission between the application servers and your browser is encrypted by SSL.

Data Encryption: Data you provide us is all encrypted by AES256 and stored in the AWS S3 server.

Keep your files temporarily: Some types of files such as preview images on PDF and other LaTeX compilation-related ones are stored in the application server temporarily. Those files are deleted periodically.

Contact Us

Please let us know if you have any questions on this privacy policy page:

Acaric Co., Ltd. 2F, Aoyama Dai-ichi Tanaka Bldg.
2-1-5 Shibuya, Shibuya-ku, Tokyo, Japan
Mail: support@cloudlatex.io