Last Updated February 7th, 2023
- Types of personal information we collect
- How we use your personal information
- Data retention
- Protection of personal information
All users have access to the Cloud LaTeX service (“Service") through our website: cloudlatex.io. Every forms of data, content, and information described below are referred to as “Information."
By using this Site, you agree to be bound by the terms of our Privacy Statement of Acaric Co., Ltd., the principal company of Cloud LaTeX. LINK
We collect and store a variety of information when you register and use our website. This information includes;
Your name, Email address, password, faculty, major and IDs of Third party websites such as Twitter, Facebook and Dropbox when you provide us. We store your passwords as an encrypted strings, which means we have no way to identify your actual password.
Files: Files are stored through AWS S3 server. If you connect your account with Dropbox, we also store the files you may designate in the AWS S3 server.
Log data: When you access our service, each application/servers and Sentry store your log. This includes your requests on the website, tracks of exchanging data and errors of servers. These data are stored for improving our services only.
Cookies: We collect and use personal information such as cookies for the following purposes.
User access data: We collect access data, such as the type of browser that you use or the time when you access the service for the following purposes.
- Ensuring necessary security for user authentication, transition to My Page, etc.
- Marketing research and analysis to develop and improve our services
- Access analysis for service proposals, distribution and provision of advertisements and content
Contact and Feedback: We collect contents of feedback and contact using Gmail and Twitter.
Sending emails: We only use your email address to send you information about our services and those of our partner organizations.
We will retain your information as long as your account is valid and the service is available. If you want to cancel your account or stop providing your personal information to us, click “delete your account" on user settings page or let us know by email so that we can delete your account permanently.
Cloud LaTeX uses these technologies below to protect your personal information
Secure Socket Layer(SSL): Data transmission between the application servers and your browser is encrypted by SSL.
Data Encryption: Data you provide us is all encrypted by AES256 and stored in the AWS S3 server.
Keep your files temporarily: Some types of files such as preview images on PDF and other LaTeX compilation-related ones are stored in the application server temporarily. Those files are deleted periodically.